Be more authentic. Many online experts say authenticity is a key to marketing your business today.
Sayings like these are bromides (as a degreed but not practicing chemist I love that word) and are boring and uninteresting along with being unhelpful.
How can your company be more authentic? Be more authentic, what does that mean?
Is authenticity a spectrum or is something either authentic or isn’t? Can your marketing be sorta authentic? Is there a scale of authenticity?
Could you survey your audience with this question? Rate our brand’s authenticity on a scale from 0 to 10.
What would you compare it to?
What makes something authentic?
Do you just know it when you see it? Is it a feeling? Or is it measurable?
If I can’t define it then I can’t make it better.
Google says for a person, “authenticity means you're true to your own personality, values, and spirit, regardless of the pressure that you're under to act otherwise. You're honest with yourself and with others, and you take responsibility for your mistakes. Your values, ideals, and actions align.”
For marketing purposes, authenticity is variously defined as:
“Authentic marketing always focuses on product benefits, not product features. To ensure authenticity, first understand how your product makes the customer's life better, easier or more enjoyable; i.e., the product benefits. Then ensure that marketing content focuses on telling that product benefit story.” Forbes
“An authentic brand is one that decides to be transparent and consistent in its messaging and branding initiatives. It has business values it remains true to, and most essentially, it is honest.” Forbes again.
I could go on but most definitions follow the outline of the ones I list.
So let’s try a few examples:
Breakfast Cereal - what would authentic look like?
We sell sugar that will addict your kids and ruin their health but at least they were quiet, happy, and will go to school without bitching about eating healthy food.
Car dealers - we all love these guys!
We will sell you a car and beg you to finance it so you spend more than you should and then we will pound you with marketing to churn that car after a few years so you take a bath on the original purchase and start the process all over again. All the time never once asking you what your goals are for that vehicle that is typically the second most expensive thing you will buy.